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About Us
Unemployment Insurance Services

We manage the unemployment insurance (UI) claims and appeals services of California hospitals and other health care employers smoothly and efficiently. The employers we serve have peace of mind knowing that this important area of cost containment is in the hands of experts with many years of experience serving only health care employers. Collectively, our staff has over 150 years of experience providing this specialized UI service.

Our top quality essential services include the following:

  • Devoting keen attention to detail in reviewing all UI claims filed against our participating organizations
  • Making in-depth protests to the payment of UI benefits on all appropriate issues
  • Pursuing UI claims through the appeals process where appropriate
  • Handling all written and telephone inquiries from the Employment Development Department
  • Representing the employer at appeal hearings before Administrative Law Judges and, prior to each hearing, briefing witnesses to review case details and to allay their concerns
  • Appealing unfavorable decisions and submitting well-reasoned written arguments, where appropriate
  • Auditing UI benefit charges
  • Providing activity and benefit charge reports

In addition, we provide the following value added services:

  • Specialized staff, knowledgeable in serving health care employers exclusively
  • Monthly placement lists of qualified unemployed health care employees; an excellent tool for recruitment and for reducing our participants' UI costs
  • Annual cost savings summaries which quantify dollar savings to each participant
  • Benchmark reports, which compare numbers of UI claims filed and benefit charge liability of similarly sized hospitals statewide
  • In-house training of supervisory/management personnel on controlling UI costs
  • Legislative advocacy at the state and federal levels on UI issues affecting health care employers
  • Health care trade association professionals who are always available to offer advice on individual personnel actions
  • Active support of the goals and objectives of the health care Human Resources Management Association of California, as well as the national organization

Whom do we serve?

Participants in the Unemployment Insurance Division consist solely of health care employers, such as:

  • Hospitals
  • Health Systems
  • Chemical Dependency Centers
  • Home Health Agencies
  • Hospice Care
  • Medical Groups
  • Nursing Homes
  • Psychiatric Centers
  • Retirement Homes
  • School Health Clinics
  • Skilled Nursing Facilities
  • Visiting Nurse Associations